SHE'S SO CREOLE

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SHE'S SO CREOLE

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Return Policy

  • Please allow 2-4 business days (not including Sunday & Holidays) for items to ship.
  • If you have made your payment with an e-check through paypal, your order will not ship until the payment has cleared.
  • Once you have received a tracking number per your order, any issues regarding your the shipment please contact the U.S. Postal Svc as the Order is in their possession. Their contact info www.usps.com or 800-275-8777.
  • If a shipment is showing as (DELIVERED) with your tracking number, you will need to contact your post office, as that is a delivery issue and we would not be able to correct a delivery issue. Delivery issues are (damage, theft, and misdeliveries) Must be handled through the U.S. Postal Service

                CLOTHING EXCHANGES

  • Returns for exchanges are accepted with our authorization only. items sent without authorization will not be accepted.
  • In the event you have any issues with an item of clothing / jewelry or accessories contact us PRIOR TO WEARING/ALTERING ANY ITEMS. using the form on the (CONTACT US) page for help resolving any problems. WITHIN 3 CALENDAR DAYS FOLLOWING DELIVERY. Any inquiries about exchanges/issues more than 3 days after delivery will not be considered for exchanges/remedy. There will be NO EXCEPTIONS TO THIS.
  • Please include your order number in your email correspondence.
  • Exchanges will not be considered on any items that are stained or damage, so we suggest that you DO NOT try on any items while wearing makeup or heavy amount of deodorant.
  • Items with tags and/or labels removed will not be eligible for  exchanges. if we receive an item that has any of the tags or labels removed, we will not honor any exchanges. You will be responsible for postage for sending items back. We strongly suggest that you try on any items before removing tags/labels.
  • In the event you received an item that is incorrect or damaged we will provide you with a return shipping label. the item must be shipped back with 3 days or the return is invalid. We will not reprint return labels after 3 days period. If you are unable to send the item back, you will need to contact us within the 3 days period following the return label being sent to you.

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SHE'S SO CREOLE

832-301-6459

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